Using AI, Real-Time Data And Social Capital For Disaster Preparedness And Resilience

The insurance industry has been adopting technology at an inspiring rate: Artificial intelligence, machine learning and blockchain enable simpler and faster quotes, more intelligent claims and a friendlier customer experience. It’s high time we applied this insurtech revolution to the very thing that makes our profession noble: Getting money to our customers when they need it most. Consider the case of a natural disaster. Technology is helping insurance companies speed up both communication and payments, so that those affected have funds to recover quickly. But getting texts from your insurance company isn’t the only thing that will help you fare better.